General Information -
Welcome to GrantWatch.com. The service is provided by GrantWatch, Inc. to Registered Users only (known as Members and MemberPlus+). As part of our service, we agree to provide you with information subject to the conditions of this Terms of Service Agreement. We may amend or modify these Terms of Service at any time. You agree to use the service in accordance with the Terms of Service.
This site is maintained and operated by GrantWatch, Inc. and contains material that is gleaned from public domain sites and often provided by the funding source. The format in which the material is prepared is copyrighted. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way, any material from this site - including code and software. You may download material from this site for your organization’s private and non-commercial use only, provided you keep intact all copyright and other proprietary notices. We do not anticipate that anyone using the website correctly for its intended purpose will trigger our trust and safety algorithm. When our proprietary algorithm is triggered, we retain the right to suspend the account. GrantWatch is for registered users who use GrantWatch to search for grants for their organization, business, or themselves. The GrantWatch listings are not to be distributed or shared for commercial use or other purposes.
GrantWatch customer service representatives are available during Eastern Time Zone (UTC -5) business hours. The customer service office is open 9am to 6pm EST, Monday to Friday with the exception of public and religious holidays. You can reach the GrantWatch support team during these hours at (561) 249-4129 or through their online chat. Alternatively, you can email support@GrantWatch.com or complete the online contact form.
Auto-Renew Program:
As part of GrantWatch.com's commitment to our Subscribers, we have an Automatic Renewal Program as a quick and convenient way for subscribers to pay without interruption of service. Once logged into your MemberPlus+ account, you may opt-out of the Auto-Renew Program service at any time in your My Account Settings page.
Review Archives Before Purchase:
GrantWatch.com has a number of training videos on our YouTube channel that will provide you with a risk-free way to become familiar with how we post our funding and grant information in full detail. We do not bear any responsibility, and therefore, we do not satisfy any refund/return/exchange requests based on an individual or a company finding or not finding a grant for a particular need.
Weekly Newsletter:
Members (free account users) will be able to subscribe to one location for the weekly newsletter. MemberPlus+ subscribers (paid account users) will be able to subscribe to up to three locations for the weekly newsletter. GrantWatch cannot customize the weekly newsletter to your recipient type or grant interests. The weekly newsletter contains 25 grant listings added within the last seven days in the chosen location. These newsletters may be directed to spam or junk folders or may be blocked by third-party programs. Users can unsubscribe at any time by clicking "unsubscribe" in the footer of the email or by replying "unsubscribe." We encourage users not to rely on this newsletter and to visit the GrantWatc.com website directly. We are not responsible or at fault if you do not receive the weekly newsletter.
Subscriptions:
Your subscription will continue on a recurring basis unless and until you cancel or the subscription is suspended or discontinued by GrantWatch. You will be billed at the start of each subscription period according to the plan you chose – $18.00 Weekly (7 days), $45.00 Monthly (30 days), $90.00 Quarterly (90 days), or $199.00 Annual (365 days) until you opt-out of the Auto-Renew Program.
GrantWatch, Inc. charges you upfront for the initial billing period. Your payment will be processed in US dollars. When you purchase a Subscription, you will automatically be upgraded to a MemberPlus+ account. You may need to log out first in order for your settings to update and refresh.
A receipt of your renewal will automatically be emailed to you, however, this notification may be directed to your junk, spam, or promotions folders. GrantWatch will automatically continue your membership and charge the subscription amount to the payment information you registered, unless you have opted out of the Auto-Renew Program.
Cancelation:
GrantWatch.com is a pay-as-you-go service. To avoid being charged for a new period, you must cancel your subscription before your current period ends. We believe that canceling your Weekly, Monthly, Quarterly, or Annual Subscription should not be a hassle. We only require you to log in to your My Account Settings page before the next payment date and cancel your subscription by switching the Auto-Renew toggle to the OFF position. No further amounts will be charged. You may also contact us in writing through email at support@GrantWatch.com to cancel your account, however, verification will be required.
When you cancel your subscription, cancellation will be effective at the end of the current period; you will continue to have access to your subscription for the remainder of that period, but you will not receive a refund. Cancellation does not qualify you for a refund. Refer to our Refund Policy.
Refund Policy:
GrantWatch does not provide refunds if the user fails to cancel their automatic payments. The auto-renew can easily be turned off in your My Account Settings page.
GrantWatch sells access to intangible knowledge and information that we have aggregated, researched, categorized and transposed into our proprietary easy-to-use method of display. We provide a service and update the website with new information Sunday through Thursday (excluding public holidays). We have no control as to which grant will be available. We do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on an individual or a company finding or not finding a grant for a particular need. Refunds are not available if the service was used and grants were viewed.
GrantWatch does not offer refunds for payments made on a week-to-week ($18.00 Weekly) or month-to-month ($45.00 Monthly) subscription plans. Initial payments cannot be refunded, even if you cancel immediately after. The exception is Quarterly ($90.00) and Annual Subscribers ($199.00), who may be eligible for a partial refund provided they did not view any grants in accordance of the user’s My Grant Views page since the renewal, in which case, $45.00 will be deducted for each month the service was used, and the balance will be returned to the customer's original billing information.
To receive a prorated refund on a Quarterly or Annual subscription, submit a refund request within 30 days of your payment. Refunds will not be provided if requested after this 30-day period. Refunds must be requested in writing and emailed to support@GrantWatch.com and include the name, phone number, and email address associated with the GrantWatch MemberPlus+ account.
— We treat all customers equally, so we do not make exceptions to this policy. —
Time-Limited Refund Policy:
Requests for refunds beyond 30 days of the charge will not be considered or processed. By agreeing to the Terms and Conditions and submitting your initial payment, you are enrolled in the Auto-Renew Program and authorize GrantWatch.com to charge your billing information for the exact amount at the expiration of your subscription until you turn off or cancel the Auto-Renew Program.
Acceptable Use:
The GrantWatch.com site is to be accessed interactively by an actual human using a web browser. It is not to be accessed in an automated or pre-programmed manner by any hardware or software device, program, routine, or script that accesses the material in a bulk manner, bypassing the interactive controls built into the site. Registered Users may only place a moderately sized load on the GrantWatch.com hardware, software, or other infrastructure.
Registered users utilize GrantWatch to search for grants pertaining to their organization, business, or themselves. The GrantWatch listings are not to be distributed or shared for commercial use or other purposes. No portion or share of a single or multi-user license is transferable or to be sold by any individual or company. When a staff member with an individual account or multi-user account purchased by a company, leaves the company, GrantWatch will assist in re-assigning the license.
In fairness to all users and to the funding sources, we have trust and safety alerts. If you trigger a trust and safety alert you will be stopped from using the website for 24 hours. We have found that when the website is used for the intended purpose of GrantWatch, our subscribers do not receive this message.
If our Trust and Safety department flags your account, please know that your MemberPlus account is for a single-user subscription on GrantWatch. Subscribers and users shall not use data mining, scraping, robots, or similar data gathering and extraction methods on the GrantWatch website. Also, you may not use the GrantWatch data or any GrantWatch public or confidential information to create or compile a database or collection or aggregation of information regarding grants or the GrantWatch data about nonprofit organizations. The only use of GrantWatch is for a Subscriber's internal business use to obtain grants for their organization. Sharing your password is not permitted.
We suggest that you use the website as intended. If your account is flagged again, it may be suspended for longer than a day, or your account may be suspended indefinitely. While you may perceive that you have used the website for its intended purpose, be aware that we have very few members that get flagged. It is an unusual occurrence. We consider this very serious.
Please get in touch with our office to learn more about how to set up a more focused grant search.
When a registered user does not respond upon request and demonstrate why and for whom they are searching, it warrants suspension of their account and forfeiture of any fees paid due to the suspicion of misuse.
Termination:
GrantWatch, Inc. or GrantWatch.com, in its sole discretion, can terminate or suspend Registered and Subscription User's access to all or part of the GrantWatch.com service for reasons, including, without limitation, questionable use of data, multiple VPNs, distribution to third party sources, and breach of the account agreement.
A subscription is intended for one use license for one user. For an appeal to reinstate the account, users must contact support@GrantWatch.com and request a Request to Verify Acceptable Use form, which must be completed and sent back to support@GrantWatch.com within 7 days. If it is found that a User's intent is to copy grants for distribution to third-party sources and not for their own grant application needs, the account will be suspended indefinitely.
Registration and Security:
As part of the registration process, Registered and Subscription Users will use their email address as their username and will select a password. Users shall provide GrantWatch.com with accurate, complete, and updated registration information. Failure to do so shall constitute a breach of this Agreement, which may result in immediate termination of the User's account. If users experience any login issues or difficulties, they are required to email support@GrantWatch.com for resolution.
Users shall notify GrantWatch.com of any known or suspected unauthorized use(s) of Registered User's account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of Registered User's password or credit card information. Users shall be responsible for maintaining the confidentiality of their account password. Users will never be required to reveal their password to any representative or agent of GrantWatch.com, its owners, or agents.
Each User is responsible for all usage or activity on their GrantWatch.com account, including the use of the account by any third party authorized by the User to use their GrantWatch.com username and password. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of the account, at GrantWatch, Inc.’s sole discretion, and the User may be referred to appropriate law enforcement agencies.
For your security, we have purchased the strongest encryption available using SHA-256 and a minimum of 2048 bit RSA keys. The IPv6 enabled global infrastructure ensures that GrantWatch receives the fastest secure site load speed in the industry. The SSL provides ongoing security services with a phishing alert service that notifies if a phishing attack is detected on your site.
Privacy:
GrantWatch, Inc. reserves the right to send electronic mail to any and all Registered Users, for the purpose of informing them of changes or additions to GrantWatch.com. Your information will not be provided to third-party vendors.
Cookie Privacy:
When you accept our Terms and Conditions, you are automatically accepting our Cookie Policy.
Software Licenses:
Registered and Subscription Users shall have no rights to, and no license is hereby granted to Registered Users by GrantWatch, Inc. for the proprietary software and related documentation if any, or any enhancements or modifications thereto, if any, provided to Users to access the GrantWatch.com site. Users may not copy, distribute, modify, reverse engineer, or create derivative works from GrantWatch.com software.
Limitation of Liability:
Under no circumstances, including but not limited to, negligence, shall GrantWatch, Inc. or its agencies, instrumentalities, or their directors, officers, or employees, be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of, or the inability to use, the GrantWatch.com service or any reliance thereupon. The information contained therein is subject to typographical error. Information contained in this publication is intended only as notification of available funding opportunities.
Acceptance:
Registered and Subscription Users, by his/her/their access to and/or use of GrantWatch.com hereby acknowledges his/her/their acceptance to the above-stated Terms of Service and agrees to be bound hereby.
Disclaimers:
GrantWatch.com does not guarantee the completeness, accuracy, relevance, or timeliness of the information contained on this website. It is the viewer’s responsibility to contact the funding source, view the URL, and review the RFP's (timelines and information pertaining to the funding opportunity). Throughout GrantWatch.com, you will find links to information on other websites. We provide these links solely to help users find additional information that may be useful. Once you leave the GrantWatch.com website, you will be subject to the privacy and security policies of the owners/sponsors of the outside website.
Contact us at the website with your GrantWatch.com questions, comments, and suggestions. We will respond during EST business hours. Inquiries of a general nature may be made via email to Support@GrantWatch.com
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